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Twisted Lighting Cable | Untangling Standards & Compliance
Twisted lighting cable – two and three-core – from Factorylux and other manufacturers is widely available throughout the UK from a range of online and instore retailers. Although there's an applica...
DPD Damaged Parcel | Successfully Claiming Compensation
Factorylux uses DPD for most UK deliveries and their staff - drivers and customer support team - are friendly, helpful and efficient. However, after a customer reported in October last year that a ...
Origin Marking | Legal & Practical Issues
This is part one of a two-part post on the origin marking of products. It looks at why country of origin information is important, the law in the UK on origin marking, the possible legal consequenc...
WEEE Regulations 2013 | Factorylux Compliance Information
The scope of the regulatory regime covering waste electrical and electronic equipment (WEEE) has widened over the last few years and is set to become more comprehensive. Here's a quick overview of ...
Image Licensing | Factorylux & Prelogram
Here's information about using words, images and video provided by or sourced from Urban Cottage Industries Ltd and our standard licensing agreement for images provided for publication. Licensing i...
New Protections for Online Shoppers | Consumer Contracts Regulations 2013
Consumers gained important new rights when the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 became law on 13 June 2014. The Regulations implemented an EU D...